Privacy Policy

Last Updated: June 2026

1. Introduction

Zeogly Pty Ltd (ABN 55 625 307 431) (“we”, “us”, or “our”) operates the Agents Wallet service (“the Service”) at agentswallet.com.au. This policy explains how we collect, use, disclose, and protect personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

We collect the following categories of personal information:

  • Account information: Name, email address, phone number, professional title, and agency name — collected when a real estate agency or agent registers for the Service.
  • Pass holder data: The above information, plus a profile photograph (headshot) of the agent, the agency logo image, and a unique referral identifier — all displayed in Google Wallet passes issued through the Service.
  • Referral data: Records of referral relationships between contacts (who referred whom), contact history, and referral status within an agent’s network.
  • Website visitor data: Name, email address, and agency name submitted via the sign-up interest form on this website. We do not collect analytics data or use tracking cookies.
  • Advocate data: When a past client scans an agent’s referral QR code and completes the advocate referral form, we collect their name, email address, and phone number. This data is provided voluntarily by the individual and is used to create their referral profile and enrol them in the referral network.
  • Communication data: Records of email and SMS messages sent to contacts via the automated review campaign feature, including delivery status. Every automated message includes a functional unsubscribe mechanism as required by the Spam Act 2003 (Cth).

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To create and manage your Google Wallet digital business card (pass).
  • To track referral relationships within your agency network and provide CRM functionality.
  • To send automated review request and lead-nurture communications, where consent has been given or is implied by the nature of the prior relationship.
  • To respond to enquiries and service requests submitted via this website.
  • To deliver dynamic pass updates — including personal messages and acknowledgements sent by agents through the platform — to Google Wallet passes installed on clients’ devices. These updates are delivered via Google’s push notification infrastructure.
  • To maintain the security and integrity of the Service, including rotating pass tokens on each access.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Google Wallet Pass Data

The Agents Wallet Service creates and manages digital passes through the Google Wallet API. The following information is transmitted to Google to render your pass and make it available in Google Wallet:

  • Your name, professional title, agency name, phone number, and email address.
  • Your profile photograph (headshot image) as uploaded to the Service.
  • Your agency’s logo image as configured in the agency admin portal.
  • A unique referral QR code linked to your referral profile.
  • Any dynamic messages or personal acknowledgements you choose to send through the platform.

This information is transmitted to Google via the Google Wallet API and is stored on Google’s infrastructure. Google’s handling of this data is governed by Google’s Privacy Policy and the Google Wallet API Terms of Service.

Agents Wallet passes are informational only. We do not store or transmit payment card information. No financial data is held within a pass.

5. Third-Party Services

We use the following third-party services to operate the Agents Wallet platform:

  • Google Wallet API — for digital pass generation, delivery, and updates. Data transmitted includes pass holder information as described in Section 4.
  • Supabase — cloud database, authentication, and file storage service. Your account data and referral records are stored in a Supabase-managed PostgreSQL database. Agent profile photographs and agency logo images are stored in Supabase Storage. Data may be stored in the United States. Supabase’s privacy policy is available at supabase.com/privacy.
  • Resend — transactional email delivery service used to send review request and lead-nurture emails. Email content includes the recipient’s name and the relevant agent’s contact details. Resend’s privacy policy is available at resend.com/privacy.

Each third-party service has its own privacy policy governing how it handles personal information. We encourage you to review those policies.

6. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide the Service. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by applicable law (for example, financial records required for tax compliance).

Referral records and message logs may be retained in de-identified or aggregated form for service improvement purposes after account deletion.

7. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete personal information.
  • Request deletion of your personal information, subject to legal retention obligations.
  • Opt out of receiving non-essential communications.

To exercise any of these rights, contact us at support@zeogly.com. We will respond within a reasonable period, generally within 30 days.

8. Security

We implement technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse. These include encrypted data storage, token-based authentication, and regular rotation of pass access tokens. No method of transmission over the internet is completely secure — we cannot guarantee absolute security but we take reasonable steps to protect your data.

9. Changes to This Policy

We may update this policy from time to time. We will notify existing users of material changes by email. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

10. Contact

Privacy queries and rights requests:

  • Email: support@zeogly.com
  • Company: Zeogly Pty Ltd ABN 55 625 307 431
  • Location: ACT, Australia